I’ve read a lot about the word “no” this year. It all started with Shonda Rhyme’s Year of Yes in which she actually wrote an entire chapter about saying no. She explained how learning to say no fortified her yeses. She says, “No is a complete sentence. I’ve heard that cliché over and over. So I decided to treat no in the same way I treat saying thank you. Say no and then don’t say anything else.”